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the switchboard

The switchboard was an extra-special helper for phones. It allowed people to talk to other people who lived very very far away. Visualize a giant, multicolored puzzle — each piece plays a critical role in making that phone call happen correctly. Without this puzzle, people would have a hard time talking to friends and family who weren’t very close.

Before switchboards, they could only write slow letters or speak to someone face-to-face. This meant it could take forever if you wanted to speak to your grandma in another state. Everything changed with switchgear! No one could speak to friends and family who lived far away. It was magical - you could hear the voice of someone miles and miles away from you.

Life as a Switchboard Operator

The switchboard job was critical and difficult. They had to listen closely and facilitate phone calls all day long.” If someone wanted to call a friend or relative, the worker would gently assist him in contacting the appropriate person. These workers had to be really fast with their hands and really friendly with their voices. They were telephone detectives, ensuring that every call landed in the right place.

Switchboard attendants plugged and unplugged hundreds of colorful wires into a big panel with hundreds of special plugs. It appeared to be an elaborate game with many pieces. They would listen to who was calling and connect the right wires so that people could speak. They played matchmaker with people over and over all day long — but it was good for keeping people connected! Each string was like a unique path allowing voices to go from one person to the other.

Why choose Shangdian the switchboard?

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